Guiding our Clients Home

As Featured on greaternashvillerealtors.org Published Friday, March 24, 2023

After moving away from my family in 2019, it became apparent that a home isn’t always a physical place. A home can be people, a state of being, or a connection, and it’s a topic that I have thought about for years.

Following the 2020 tornado, my home didn’t feel like home anymore. It took years of therapy and rearranging to feel at ease again.

While trying to make my property feel like home again, I was finding my way back to myself. I was strengthening relationships and learning that people felt like home too.

As Realtors, people trust us to help find their physical homes. Buying a home can be one of the most stressful processes and one of the biggest purchases that people will make. Realtors are the experts and know the ins and outs of real estate, but at the end of the day, if we are controlling the process from a place of our own ego, we are doing our clients a disservice.

A cornerstone of a Realtor’s role is to help clients in a manner that meets their preferences and expectations. Whatever the process looks like for each individual client, it is our job as Realtors to figure out how we can make the process of finding their physical home feel like home.

Guiding our clients through the past few years was intense. It was difficult to tailor the process to the individual with everything moving at a frenetic pace. Control felt necessary for clients’ success. Not to mention, we’ve all been in scenarios where the client took control of the process.

As we move into a more manageable flow of real estate, I want to encourage everyone to connect deeper with your clients. It’s important to ensure we are guiding clients in their best interest, not robotically controlling the process. In doing so, we will create a more harmonious flow of helping people find their homes through a process that feels like home.

Courtney Leggett is a Broker with Zeitlin Sotheby’s International Realty. Courtney’s real estate career began in her home state of Vermont in 2014. Maintaining active involvement in her local associations has always been a priority for Courtney who currently serves on two Greater Nashville Realtors® committees.